Impact

The record, with the numbers attached.

Four transformation stories spanning enterprise AI, Commercial Banking, operating models and regulatory execution. Each reflects work delivered through teams and partnerships — with the role, the change and the outcomes made clear.

01

Enterprise AI adoption

The challenge

Move tens of thousands of teammates from awareness and pilots to practical, responsible enterprise adoption.

My role

Led the AI enablement program and operating model, connecting learning, communications, Champions, Office Hours, executive support, measurement and business activation.

  • 50,000+ teammates across three deployment waves
  • 17,000+ AI Learning Hub views
  • ~10,000 training touchpoints
  • 11 curricula supported
02

Agentic AI activation

The challenge

Turn broad AI access into the capability to build agents, redesign workflows and create business value.

My role

Scaled the Agent Builder adoption path from pilot to enterprise, while the program partnered on certification and used hands-on Prompt-a-thons to accelerate confidence.

  • 2,500 to 50,000-person availability in weeks
  • 6,500+ agents activated in four weeks
  • ~300 Prompt-a-thon participants
  • Hub-and-spoke activation model
03

Commercial Banking transformation

The challenge

Modernize credit, decisioning and underwriting across a complex, highly controlled business landscape.

My role

Led strategy and the execution team across eight business units, redesigned operating models, established AI governance and directed an innovation and automation portfolio.

  • 8 business units connected
  • $30M annual innovation portfolio
  • $10M directed to GenAI
  • 40+ solutions delivering $10M annual savings
04

Regulatory and operating-model transformation

The challenge

Create stronger governance, prioritization and transparency across fragmented technology findings and change teams.

My role

Designed and launched FIRE at Truist and, earlier, unified 16 business-line change teams into one Wholesale PMO at Wells Fargo.

  • 81 findings closed in 2025
  • +40% year-over-year closures
  • +163% audit closures
  • +124% first-line issue identification

Continue the conversation

The idea is only the beginning.
Execution is where value becomes real.

Explore the transformation record, read the latest thinking, or connect with me to compare notes on turning complex change into measurable outcomes.